Expert Air Conditioning, Electrical and Security Services, AC Repair & AC Installation Services in Orlando, Tampa, Jacksonville & Surrounding Areas

I can't believe it has taken me so long to write this review - my apologies on the delay to tell you about this amazing company! Strada Services went above and beyond and so did our tech Tom. We had an issue with our lights flickering in our home. First, we had another electric company come to our house. The guy looked at the lights, charge us a lot of money and gave no resolution except to call Duke Energy. Duke Energy said it isn't them and we need an electrician to come back out. When I called Strada they immediately came out. Tom said we needed to power down due to the heat coming from our panel potentially causing damage to our electronics. He cared about doing what was best for our home! He was able to fix the problem for the weekend to hold us through until the new panel came in. Our home is only 3 years old. Luckily our panel charge was covered. I have since recommended Strada to anyone that needs an electric repair. They were professional, personable, and went above and beyond to fix our problem. No more strobe lights in the house - whew! Read Less

This 5 star rating is totally reflective of the customer service I received from Chelsea and Lavonne. Chelsea and Lavonne turned an otherwise unpleasant and totally unprofessional experience into something that it should have been from initial contact. I will not mention the offending party by name because they are not worthy of the effort it takes to do so. However, my prayer is he encounters someone just like him whenever or wherever he is depending on someone to be a professional. Maybe that will remind him that good customer service is something that should not be ignored. Now, onto the important players in this review. After being hung up on…I dialed Strada again to speak to someone who would be kind enough to help me. Lavonne answered the call and I am so glad she did. She listened. She said what she could do. And guess what? She did it. Even after I shared my frustrations with her. She remained professional and actually seemed concerned with making this experience a better one. Chelsea was professional, courteous and went the extra mile for me. She acted as if my situation mattered to her. Her actions solidified that for me. Very noble in this day and age. Integrity is a quality that is not as abundant this day and age. I am thankful I encountered 2 ladies who were exemplary. Thank you for your work. You are both appreciated. Read Less

Rey was our technician and he was very knowledgeable about the situation we were having. He finally got the part and came out immediately. We were a month but he kept us cool somehow until total repair was done. I would recommend him and his company (Strada Services) to everyone. A big 10 for sure. Read Less