What to Do When Your AC Unit Freezes: A Step-By-Step Guide

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For many people, their air conditioner (AC) is an essential part of their home. High temperatures can make it hard to focus, lead to discomfort and even cause health problems, so it’s a good thing we have these convenient inventions to cool down your home. 

Many people take their AC for granted while it’s operating smoothly. However, you’ll likely notice if it stops working. When your home no longer offers a cool refuge from the blistering outdoor heat, it’s a sign that something isn’t right with your AC. 

Ironically, a frozen air conditioner can’t cool down a room. Most people with an AC will experience this issue at least once. If you’re one of the nearly 90% of U.S. households that use air conditioning, you must know what to do when your unit freezes.

How Do You Know if Your AC Is Frozen?

Air conditioners are technological machines, which means various problems can occur. If your AC isn’t working correctly, that doesn’t necessarily mean that it’s frozen — it could be due to something else, like a general power outage or your housemate accidentally switching it off. 

If you live in a moderate climate, a one- or two-degree difference in your AC might not be drastic enough for you to notice when it stops working. If you live somewhere hot and humid like Florida, where the highs sometimes reach the mid-90s, you’ll immediately know when your AC is frozen because you’ll no longer feel the cool, refreshing air circulating from your AC unit.  

There are a few ways to confirm that your air conditioning is frozen. The most common signs to look out for include:

  • The AC is blasting warm air. 
  • There is visible ice around the unit. 
  • The system isn’t reaching the temperature setting. 
  • There’s water dripping from the AC.

5 Steps to Take When Your AC Freezes

A frozen AC is understandably frustrating, but there are steps you can take to fix it. The first thing you need to do is determine why the system froze since there are multiple reasons your AC might malfunction. Next, see if you can tackle the problem yourself using the following methods:

  1. Shut down the AC: Switch the system’s thermostat off so it can defrost. If you don’t, the air conditioner will continue trying to cool down, which will only cause more ice to form. In some cases, your AC might sufficiently thaw in a few hours, but in others, you may need to keep it off for 24 hours. 
  2. Turn the fan settings on: Switch the fan on to blow warmer air onto the coil and speed up defrosting. Check to ensure that the fan isn’t on auto mode. 
  3. Inspect the system: Next, thoroughly inspect your AC. Look at the air filters, vent, water pan and condensate drain. Identify any apparent damage, such as blockages, leaks, cracks or corrosion. If you notice obvious problems, you can fix them yourself if you feel comfortable, or call a professional. 
  4. Check to see if it’s working: Once you’ve solved the problem or given the system time to thaw, it’s time to check if your AC is working. Switch it on and use it as usual, but keep an eye on it to see if it starts forming ice again. 
  5. Call a professional: If you’ve tried all these steps and your AC still isn’t functioning correctly or continues to freeze, it’s time to call a professional technician. They have much more experience with these situations, so they can accurately diagnose the problem and help you determine the best way to fix it. 

Common Reasons for an AC to Freeze, and How to Fix It

Once you’ve established the cause of the problem, you can get to work solving the issue. While the steps above are an excellent place to start, some problems require more specific measures to restore your AC. Clogged air filters and refrigerant leaks are two leading causes of a frozen AC.

1. Clogged Air Filters

Your AC requires a clear flow of air to work correctly, so if any part of the system is clogged, it could cause problems. While clogging can occur in various parts of the air conditioner, such as the condensate lines, the most common scenario is a clogged air filter. The air filter collects dust and dirt, which can build up until air can’t effectively flow through the filter anymore.

How Can You Fix It? 

Fortunately, if your AC is frozen due to clogged air filters, it’s usually pretty simple to fix:

  1. Turn off the AC and let it defrost for one to three hours. 
  2. Switch on only the fan for an hour. 
  3. Replace your air filter. 

2. Refrigerant Leaks

AC leaks are another common reason for the system to freeze. Water leaks can be pretty easy to fix, often entailing cleaning the air filter or unclogging the water drain lines. Refrigerant leaks are more complicated, as they can cause the air conditioner’s pressure to drop, making the refrigerant expand and become too cold. 

How Can You Fix It?

Refrigerant leaks are more complex to fix than superficial problems like clogged filters. In most cases, it’s best to call in a professional. However, there are some at-home steps you should take while you wait for them to assist:

  1. Switch off and unplug the system to prevent further harm.
  2. Confirm that the issue is truly a refrigerant leak. Look for visible damage, such as oily spots, ice on the evaporator coil or broken seals. You can also listen for a hissing sound. 
  3. Once you’ve confirmed a refrigerant leak, contact a technician. 

Other Reasons Why Your AC Might Freeze

While the reasons above are the most common causes for an AC to freeze over, they’re not the only ones. Other reasons why your air conditioner might freeze include:

  • Damaged blower fans: A damaged blower fan stops blowing air, causing the evaporator coil to freeze and the AC to stop working. 
  • Dirty coils: Thick layers of dirt on the evaporator can cause the AC to stop working. 
  • Water leaks: Cracks in the system can cause your AC to leak water.
  • Clogged condensate lines: Drainage lines lead condensed water away from the AC’s refrigerant. A blocked line can trap the water and cause it to freeze. 
  • Collapsed air ducts: Ducts allow air to move freely through the system. When one collapses, it blocks the airflow, causing the AC to freeze. 

How Do You Keep Your AC From Freezing?

While there are things you can do to get your AC working after it’s frozen, it’s a good idea to know how to stop it from happening again. There are several habits you can implement to keep your air conditioning system working well throughout the year:

  • Regularly change your filters: Although you can change your air filters once they’re clogged, it’s much better to do so beforehand. Set a reminder on your calendar to ensure that you consistently change your air filters. Changing them monthly is a good rule of thumb, especially if you have pets, allergies or a particularly high-traffic home.
  • Keep the system clean: Keeping your AC clean is another way of preventing freezing. A regular cleaning session will prevent blockages and allow you to notice any problems before they escalate. Try to clean your air conditioner at least once a month.
  • Practice proper maintenance: Setting up an AC maintenance system is also a good way of ensuring your system functions smoothly. Some tasks you can add to your routine include checking electrical connections, monitoring refrigerant levels and calibrating your thermostat sensors. 
  • Tend to problems early: While it can be tempting to procrastinate and leave problems for a while before tending to them — especially if they’re small — the best approach is to address any issues as soon as they occur to prevent further damage. 
  • Service the air conditioner: Consider servicing your AC unit once a year. While it may seem unnecessary to get a technician out when there’s nothing wrong with the system, this proactive approach will prevent issues from occurring in the future.

Air Conditioning FAQs

As an AC owner, you’ll naturally have questions about your system. These frequently asked questions will help you better understand the system so you can implement AC maintenance best practices.

How Long Do ACs Last?

As a homeowner, you’ll be happy to hear that ACs typically last a long time. However, there’s not just one answer for how long an AC will last. Generally, they should keep running for a good few years, but their lifespan ultimately depends on how well you take care of them.

Do ACs Use a Lot of Energy?

Standard ACs use around 3,000 to 3,500 watts per hour, which can add up if you run the AC unit constantly. As any homeowner in the Southeast will know, it’s natural for your electricity bill to increase when the weather starts warming up and you use your air conditioner more. 

Do ACs Only Cool the Temperature?

Even though most people associate ACs with cooling a room, they’re quite a versatile system since many also have heating capabilities. Thanks to technological advances, most modern-day air conditioners have thermostats that allow you to adjust the temperature to your chosen setting, whether warmer or colder. 

What Kinds of ACs Are There?

There are many ACs out there, allowing you to get one that suits your style and size needs. Generally, the two most common types of ACs are window and central. Window ACs are much cheaper and can cool a specific room, whereas central ACs are more efficient if you want to cool a whole house. 

How Long Should You Run the AC?

The optimal length of time to run your AC depends on your needs and preferred indoor climate. On hotter days, you’ll likely run your AC for longer, but you should avoid running it unnecessarily as it will increase your electricity bill. 

When Should You Call a Professional?

While there are some quick fixes you can try when your air conditioner freezes, there are some situations where calling a professional technician to help you is the best course of action. If you’ve tried some DIY methods and your AC is still not working or freezes very often, there could be a more serious issue that requires expert assistance.

Even if it seems like a minor issue, you can still call a technician if you’re worried about damaging the system and would feel more comfortable having an experienced person help. Keep in mind that if your AC is under warranty, it might state that the only person allowed to work on the AC while it’s under warranty is a technician.

A professional can also assist you in other ways, such as:

  • Advice: The odds are good you don’t know how ACs work as well as an experienced technician. If you’re at your wit’s end and need help figuring out what to do, a professional can offer some insight. They can tell you how to avoid problems in the future and even advise you when it’s time to let go of your current AC and get a new one.
  • Servicing: You might think you should only call a professional once you experience AC problems, but that’s not true. You can practice preventive maintenance by calling a technician for regular servicing.
  • Installation: If you’re getting an AC for the first time or you’ve realized that it’s time to say goodbye to your current system, you need professional help to install the unit and ensure everything is working as it should. 

When it comes to installing, maintaining or repairing your AC unit, it’s important to ensure that you choose the right company. Because ACs are expensive, you need to have peace of mind that it’s in good hands and that the professional working on it knows exactly what they’re doing. 

Contact Strada Services for Your AC Needs

At Strada Services, we have decades of experience in air conditioning services, making us the preferred provider for many people. Our comprehensive range of services enable us to help air conditioner owners to get the service they need. Whether you require an installation, repair or maintenance service, we are here to support you with exceptional reliability and professionalism. 

Fill out our contact form to schedule an appointment, get a quote or receive more information about how we can help you. Our friendly team is available to guide you every step of the way and ensure that your AC stays in excellent shape.

Strada Services CEO, Joe Strada

Joe Strada, owner of Strada Electric, Security & Air Conditioning, started working at the young age of 14. He’s never attended college, but he has spent his life dedicating his time and energy to his trade and providing high-quality services to his customers. At 19, Joe started working at a well-known air conditioning company and developing his commitment to excellence. He has state certifications in electric, plumbing, air conditioning, residential building and general contracting. During his years of training and experience, Joe noticed a sincere need for a dependable electrical contractor in Florida who embodied the same dedication to customer service in which he believed. In 2003, Joe co-founded Strada Electric, Security & Air Conditioning. Since then, the company has been in the business of providing peace of mind to customers. We offer expert electric, security and air conditioning solutions for homes and businesses, leveraging our experience to deliver professional and responsive service with reliability and respect.

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Strada Services CEO, Joe Strada

Joe Strada, owner of Strada Electric, Security & Air Conditioning, started working at the young age of 14. He’s never attended college, but he has spent his life dedicating his time and energy to his trade and providing high-quality services to his customers. At 19, Joe started working at a well-known air conditioning company and developing his commitment to excellence. He has state certifications in electric, plumbing, air conditioning, residential building and general contracting. During his years of training and experience, Joe noticed a sincere need for a dependable electrical contractor in Florida who embodied the same dedication to customer service in which he believed. In 2003, Joe co-founded Strada Electric, Security & Air Conditioning. Since then, the company has been in the business of providing peace of mind to customers. We offer expert electric, security and air conditioning solutions for homes and businesses, leveraging our experience to deliver professional and responsive service with reliability and respect.