5 Stars ā Outstanding experience with Frankie from Starda Services
I recently had Frankie from Starda Services out to work on my HVAC system, and he completely exceeded every expectation. From the moment he arrived, it was clear he brings a rare combination of deep technical expertise and genuine customer care.
Frankieās knowledge of HVAC systems is exceptional. He didnāt just diagnose the issueāhe clearly understood the full picture of how everything was interacting and explained exactly what needed to be done and why. What stood out most was his ability to take genuinely complex technical topics and break them down into plain, easy-to-understand language without ever talking down to me. I left the conversation actually understanding my system better, which is something I rarely experience with service technicians.
Beyond the technical side, his customer service was outstanding. He was professional, punctual, respectful of my home, and took the time to answer every question thoroughly. He never rushed, never pushed unnecessary work, and made sure I felt completely comfortable with the plan before moving forward. Itās obvious he takes real pride in doing the job right and treating customers well.
If youāre looking for an HVAC technician who is highly knowledgeable, communicates clearly, and delivers excellent service, Frankie is the one to request. Starda is lucky to have him, and Iāll be calling on him again without hesitation.
Highly recommended.